Explain how to evaluate the culture of a department

a. How American Express Taps the Full Potential of Its Employees 1. Do you think it would be unusual for a manager such as Doria Camaraza to spend a significant portion of her time motivating her workforce? Explain. 2. Which of the needs on Maslow?s hierarchy of needs could delivering exceptional customer service at the World Service Center satisfy? Why? If you have omitted one or more of the needs, explain why the delivery of exceptional customer service would not satisfy those needs. 3. Is it possible for Camaraza?s efforts to be successful in motivating workers yet be detrimental to organizational success? Explain.
December 14, 2017
Material?Requirements?Planning?
December 14, 2017

Explain how to evaluate the culture of a department

The Human Resources Department at your facility has informed you (the HIM Department Director) that the HIM staff is the most culturally diverse staff in the facility. HR has asked you to provide a training session to other Department Directors on cultural diversity. They have specially asked you to:

Explain how to evaluate the culture of a department
To share your department?s policy on culture diversity
To provide information on diversity awareness

 

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