1. Describe the role of a sales person at CDW.
2. What a re the steps in managing a sales force:
3. What did HP do to improve their sales force?
4. What is:
A. Inside sales
5. What are the steps in the sales process and define each one:
7. Have you ever sold? Do you think, after reading the chapter and answering the question that you would be a good salesperson?
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